Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my skills and abilities, to grow along with the organization and become a professional of excellent repute by effectively contributing towards the goal of Organization, and finally utilize my strengths to build my career that would intrinsically help me in achieving greater practical excellence in my domain. 

Please feel free to contact me:
Email: alzghoulhaytham@gmail.com
Phone number: +962776075393

Bachelor's degree of Economics.

Responsible for economic research in areas of macroeconomics, sectoral analyses & market analysis, ensuring high quality and timeliness of delivery

Provide input (as needed) in the preparation of annual, quarterly and monthly reports and other publications, overall and countries strategies

Produce ad-hoc reports as and when required

Propose and implement new studies in the economic area, which promote the overall goals.

Conduct market & economic studies & analysis (financial trends, major economic & monetary indicators, analysis of global interest rates, exchange rate trends & financial markets, etc.)

Respond to research needs of management and other departments as directed by department head.

Team work: support other team members and seek support when needed


 

Customer service coordinator at Vogacloset :

Multi-tasker, Live chat, emails, inbound, outbound, What's up App.
-Communicate with customers by making and receiving outbound and inbound calls.

-Establish and maintain good relations with customers by providing courteous, efficient and professional service is a must.

-Oversee delivery of first-class customer support through phone, chat, and tickets, and email for multiple properties and languages ​​as needed.

-Provide customers with guidance and information about the company's services.

-Resolve customers' problems by clarifying issues and implementing solutions.

-Escalate unresolved problems to the direct manager.

-Follow-up on pending issues to get them resolved.

- Maintain the customer database by updating information regularly.

-Perform other job-related duties as assigned by the direct manager.

-Follow up on shipments with Aramex and other shipping companies and ensure their delivery to customers on as a daily routine.