Business Process Mapping, Data Analysis, Operations Analysis, Business planning, Data collection and analysis, Gap analysis, Workflow Analysis

Faten Saed Faiez Al Kayyali

 Flag   Jordan   Amman, Amman, Jordan
Freelancer

Services

Business Process Mapping, Data Analysis, Operations Analysis, Business planning, Data collection and analysis, Gap analysis, Workflow Analysis

1 Gather business requirement from business, provide comprehensive/clear BRD.
2. Assure that the development and the business requirements are aligned.
3.Help on preparing test cases with QA.
4 Review and approves test plans and UAT results in coordination with QA.
5. Member in UAT committee.
6. Training staff in how to use the new systems
7. Analyze business issues/case.
8. Facilitating design sessions with the technical team to define the solution.
9. Creating, analyzing, and validating detailed functional specifications.
10. Identifying the current- and future-state business processes.

Education

High School Diploma: 09/2001
Young Women's Christian Association - Amman

Work Experience

Business Analyst offering 17 years in banks industry. Expert on business and system requirements, user acceptance testing, process improvement and end-user training

Senior Business Analyst, 09/2017 to 09/2019
Bank Al Etihad, Amman
1 Gather business requirement from business, provide comprehensive/clear BRD.
2. Assure that the development and the business requirements are aligned.
3.Help on preparing test cases with QA.
4 Review and approves test plans and UAT results in coordination with QA.
5. Member in UAT committee.
6. Training staff in how to use the new systems
7. Analyze business issues/case.
8. Facilitating design sessions with the technical team to define the solution.
9. Creating, analyzing, and validating detailed functional specifications.
10. Identifying the current- and future-state business processes.

Officer, Business Integration, 02/2012 to 09/2017
Bank Al Etihad, Amman
1. Understand business requirements and give possible solution, for changing the way the client business is done & Ensure full utilization of the systems functionality.
2. Define the functional requirements for the application (System), Developers follow these requirements.
3. Recommend technology investment initiatives to meet business goals and reduce overall costs of services
4. Ensure the impact of changing any components is risk assessed for potential effects on other business processes.
5. Quality of testing for new & existing features.
6. Lead post implementation reviews to evaluate the success of a technology and process changes at meeting the specified business requirements

New Core Banking Team (Flex Cube), 01/2010 to 04/2012
Bank Al Etihad, Amman
1. Product's Work- through.
2. Train the Trainer.
3. Core & Product's Parameterization.
4. User Acceptance Testing “UAT “.
5. Simulation.
6. Migration “Manual Migration “.
7. Go Live (Reconciliation).
8. After Go Live.

Customer Service Representative, 04/2007 to 01/2010
Bank Al Etihad, Amman

Secretary & Letter of Guarantee Officer, 06/2002 to 04/2007
Bank Al Etihad, Amman

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Faten Saed Faiez Al Kayyali


Category: Other
Rate: $2200/ Hour / Monthly