Admin Support Accounts Payable Management Professional

Laura Friscan

Cleveland, Ohio, United States

About

Laura Friscan

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About

Skillful and dedicated Senior Administrative Assistant / Executive Assistant with extensive experience in the
coordination, planning, and support of daily operational and administrative functions.
 Top notch assistant with over 18 years of experience managing business relations and special projects
at a senior management level.
 Provide comprehensive support for executive-level staff including scheduling meetings, event
planning, taking meeting notes, coordinating travel, and effectively managing all essential tasks.
 Excellent interpersonal skills and ability to work well with all levels of internal leadership and
employees as well as outside customers
 Proven track record of accurately completing research, reporting, information management, marketing,
and business-development efforts.
 Proficient at developing and maintaining detailed administrative and procedural processes that reduce
redundancy, improve accuracy and efficiency, and achieve organizational objectives.
 Highly focused, flexible and results-oriented in supporting complex, deadline-driven operations, able to
identify goals and priorities and resolve issues in initial stages.
 Strong computer competency of Microsoft Office (Word, Excel, Power Point, Outlook), Lotus Notes,
TRAX, Design Data Manager and SharePoint

Education

EDUCATION
Brooklyn High School
1992 - 1996
College Course Oriented High School Diploma
Valley Forge
1994 - 1996
Commercial Art Degree
Cuyahoga Community College
International Business

Work Experience

Current Company - confidential

Parker Hannifin Cleveland, Ohio
Administrative Assistant / Executive Assistant
December 2013 to April 2018
Provide daily executive-level administrative support to 7 high level executives with a demonstrated ability to
improvise, improve procedures and meet demanding deadlines. Daily responsibilities included arranging and
managing meetings and calendars, assembling and formatting executive briefings, making complex domestic and
international travel arrangements, coordinating company events, preparing reports, presentations and coordinating
communications with customers. Respond to correspondence and draft responses for review and signature. Screen
calls and respond to a broad range of inquiries from all levels of employees and external contacts. Process and file
various company required forms and reports such as expense reports and cash disbursement requests. Actively
contribute to lean initiatives by identifying and providing suggestions on areas for improvement. Effectively apply
lean concepts and tools in work areas. Integral member of Parker Wellness Committee.

Aero-Instruments Cleveland, Ohio
Configuration Control Manager / Senior Administrative Assistant / Executive Assistant
October 2007 to April 2013
In charge of coordinating all systems of configuration controls. Ensuring proper operation of configuration
management services. Responsible for training new staff on configuration management procedures. Successfully
developed and implemented configuration management procedures as well as ensuring consistency in the
configuration systems. Served in the role of Executive Assistant to president of the company for two years. The
rest of the time I provided support to the Engineering Manager, and department, as a Senior Administrative
Assistant. Provided administrative support on as needed basis to all company managers and departments. Some of
the day to day duties included making travel arrangements and creating travel itineraries, petty cash, scheduling
meetings and updating schedules. Organized company luncheons and events. Proofread and formatted Test
Reports, wrote letters and submitted needed information to the FAA in order to receive TSO and PMA
certifications. Assisted in writting the Standard Operating Procedures for the Engineering Department. Processed
and tracked Engineering Change Notices, Engineering Change Requests and Deviation Authorizations. Served as a
back up to the company accountant and customer service. This included accounts payables, payroll, processing
customer orders and taking customer calls.

Graftech Lakewood, Ohio
Senior Administrative Assistant
November 2000 to October 2007
Payroll processing on a weekly basis. Processed all invoicing, applying of credits and debits to customer accounts.
Prepared all international shipments paperwork. Ensured that all previous day's production met client
specifications. Audited all rolling line sheets for input accuracy. Maintained the Daily Uptime/Downtime report.
Processed, tracked, and distributed the Rolling Line Daily Production Report to all Rolling Line operators and
managers. Processed & distributed Customer Complaint Reports to all Graftech employees, as well as maintained
customer specifications, procedures and forms. Assisted in semi-annual QS900 Audit as an Internal Auditor.
Processed Requests for Change forms & distributed Change Form Notices to all GrafTech employees. Completed
the transfer of the Quality Assurance Certifications and all forms from the AS400 system to controlled Microsoft
Word documents. Tracked, updated, filed and maintained all Engineering Change Orders, Capital Projects and
Minor properties. Performed daily review and audit of all Customer Purchase Orders. Processed Engineering
Clearances and Sales Representatives Commissions on a monthly basis. Successfully coordinated and implemented
a filing system for all Controlled Documents. Took on the roll of the Quality Representative on processing Quality
Assurance Certifications, when she was out of the office. Provided continual administrative support to the
Customer Service, Quality, Health & Safety, Environmental and Engineering Departments.

Services

Admin Support Accounts Payable Management Professional

Skillful and dedicated Senior Administrative Assistant / Executive Assistant with extensive experience in the
coordination, planning, and support of daily operational and administrative functions.
 Top notch assistant with over 18 years of experience managing business relations and special projects
at a senior management level.
 Provide comprehensive support for executive-level staff including scheduling meetings, event
planning, taking meeting notes, coordinating travel, and effectively managing all essential tasks.
 Excellent interpersonal skills and ability to work well with all levels of internal leadership and
employees as well as outside customers
 Proven track record of accurately completing research, reporting, information management, marketing,
and business-development efforts.
 Proficient at developing and maintaining detailed administrative and procedural processes that reduce
redundancy, improve accuracy and efficiency, and achieve organizational objectives.
 Highly focused, flexible and results-oriented in supporting complex, deadline-driven operations, able to
identify goals and priorities and resolve issues in initial stages.
 Strong computer competency of Microsoft Office (Word, Excel, Power Point, Outlook), Lotus Notes,
Category: Admin Support
Rate: $50/hour

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